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    "headline": "Distrust Transfers Between People, Not Algorithms",
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    "dek": "A bad interaction lowered trust in the next unfamiliar human provider but not in the next AI agent.",
    "summary": "A bad interaction lowered trust in the next unfamiliar human provider but not in the next AI agent.",
    "body_text": "University of Texas experiments found that participants generalized betrayal across people in similar service roles, while an unfair algorithm did not reduce trust in a later algorithm. The laboratory games isolate one social effect and do not measure every consumer or AI interaction.",
    "why_it_matters": "A bad interaction lowered trust in the next unfamiliar human provider but not in the next AI agent.",
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      "University of Texas experiments found that participants generalized betrayal across people in similar service roles, while an unfair algorithm did not reduce trust in a later algorithm.",
      "The laboratory games isolate one social effect and do not measure every consumer or AI interaction."
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        "text": "A bad interaction lowered trust in the next unfamiliar human provider but not in the next AI agent.",
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    "tags": [
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      "AI agents"
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  "sources": [
    {
      "source_id": "source-2026-07-21-021",
      "title": "University of Texas at Austin via EurekAlert: Distrust transfer",
      "publisher": "University of Texas at Austin via EurekAlert",
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    "name": "The Machine Press",
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    "description": "A daily newspaper for the age of artificial intelligence."
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    "title": "Distrust Transfers Between People, Not Algorithms",
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